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Terms & Conditions

These Terms and Conditions are an agreement between you and Azimap. Please read them. They apply to the Azimap software application, including any updates or supplements for the application.

If you do not accept these terms, you refuse the right to use Azimap.

If you comply with these licence terms, you have the rights below.

Internet-Based Services

Azimap connects to computer systems over the Internet, which may include via a wireless network. Using the application operates as your consent to the transmission of standard device information for internet-based or wireless services. If other terms are presented in connection with your use of the services accessed using the application, those terms also apply.

Hosted Services

Azimap will aim to achieve optimum uptime for users accessing the application via Azimap.com. However, upon agreeing to these Terms and Conditions you accept that embedded or shared maps will not be supported by Azimap in the event of them no longer being accessible to your audience.

Subscription Terms of Use

Your subscription only gives you some rights to use the Azimap Software as a Service. If Azimap terminates your ability to use the service, any associated licence rights will be terminated with immediate effect. Unless applicable law gives you more rights despite this limitation, you may use the Azimap software only as expressly permitted in this agreement. In doing so, you must comply with any technical limitations in the application that only allow you to use it in certain ways. You may not:

    1. Reverse engineer, decompile or disassemble the application, except and only to the extent that it is expressly permitted by applicable copyright law provisions for computer programmes

    2. Make more copies of the application than specified in this agreement or allowed by applicable law, despite this limitation

    3. Publish or otherwise make the application available for others to copy

    4. Rent, lease or lend the application

    5. Transfer the application or this agreement to a third party

    Creating an Account

    You can create an Azimap account by subscribing up to one of the subscription models on azimap.com. On creating your account, you agree not to use any false, inaccurate or misleading information for your personal or business details.

    You cannot transfer your Azimap account to another user or entity.

    To protect your account, keep your account details and password confidential. You are responsible for all activity that occurs under your Azimap account.

    Free Trial of Azimap

    Azimap provides a 30-day free trial of the professional account. On signing up for the free trial, you grant Azimap the right to contact you via email to keep you informed of product and feature announcements. You can opt-out of email communications by contactingmarketing@azimap.comor by selecting unsubscribe in the email.

    Once your 30-day free trial has ended, the user's account will automatically be downgraded to the basic subscription level. However, Azimap will aim to provide you with prior notification of this before the end of your free trial. Once your free trial has ended, a user can still sign into their Azimap account using their existing username and password. However, the data allowance and feature options will be downgraded. To learn more about the different feature options across our plans, visit http://www.azimap.com/compare

    Account Use

    You must verify and activate your Azimap account upon signing up to an Azimap subscription. A verification email will be sent to the email address used to create your account. Only when your account has been activated will you be able to start using Azimap Web GIS. If you don’t verify this email you will not be able to sign into Azimap Web GIS.

    If we suspect that your Azimap account is being used by a third party fraudulently, Azimap may suspend your account until you can reclaim ownership. If you are having trouble accessing your Azimap account, contact support@azimap.com where assistance will be provided to help you regain access to your account.

    Support Services

    If support or assistance is required, contact the customer support team via the support desk or by emailing support@azimap.com Azimap, are not responsible for providing support services for the application unless a suitable service level agreement is in place. However, we will endeavour to respond to all support enquiries in a professional and timely manner. Azimap, do provide an onboarding remote training service to help educate users on how best to use Azimap. This is available upon request.

    System Updates

    We will carry out periodic system updates to the core Azimap application, which may include bug fixes, enhancements and the introduction of new features. We endeavour to undertake releases during periods of low user engagement and aim to keep the disruption of services to a minimum. By agreeing to these Terms and Conditions you accept that some downtime of the application might be incurred during any production releases.

    Your Data/Content

    If you do not want third-parties to access your data/content, make sure to use the private function when creating your maps. This is the default setting when creating a new map.

    However, a key feature of the Azimap Web GIS is the creation of public maps that can be shared or embedded into third-party websites. It’s important to note that we do not take ownership of your data or content. Your data/content will remain yours and therefore you alone are responsible for it. If you share data with third-parties, you explicitly agree that your content can be shared and communicated with others beyond your control.

    Sharing of Data/Content

    If you decide to share your data/content with third-parties, Azimap has is unable to track where this is being promoted or communicated, for example; a promotional map going viral. Upon sharing your data/content, you take full responsibility for this and Azimap has no obligation to monitor, review or record where your content is being promoted or communicated. The onus is on the account holder to monitor and manage the use of their data/content and Azimap accepts no responsibility for this.

    Rights you Give Us

    Our Software as a Service plan offers users the opportunity to sign-up for a 30-day free trial of an Azimap professional account. On signing up for the free trial, you grant Azimap the right to contact you via email to keep you informed of product and feature updates. You can opt-out of email communications by contacting marketing@azimap.comor by selecting unsubscribe in the email. This will automatically remove you from any future email marketing communications.

    On subscribing to any of our pay monthly or annual plans, you grant Azimap the right to contact you via email to keep you informed of product and feature updates. Customers can opt-out of email communications by emailing marketing@azimap.comor by selecting unsubscribe in the email.

    Update to the Service or Software and Changes to the Terms and Conditions

    We'll inform you if we intend to change these Terms and Conditions via email. We may change these if necessary due to

    • Applicable law, including, but not limited to, a change of such law;
    • Advice and/or order based on applicable law;
    • The evolution of the Services;
    • Technical reasons;
    • Operational requirements or
    • An advantageous change of terms for the user

    We will inform you of the intended change before it takes effect, either via www.azimap.com, in an email or through other reasonable means, such as social media. By using our services after the changes take effect you are consenting to the new terms. If you do not agree to the new terms, you must stop using the services and terminate your Azimap account as stipulated in your service agreement. We'll also explicitly point to this fact when informing you about the intended change of these Terms.

    You may be required to update your internal infrastructure, network or browser settings to ensure full use of Azimap's features. Azimap is not obligated to make any updates available and doesn't guarantee that we will support the version of the system for which you licensed the software. If support is required, please consult the support service terms.

    We are continuously working to improve Azimap and may change the services or delete features at any time, without prior notification. However, we will aim to inform you of our intent to change the system via email or via an alternative suitable method. For customers who have opted to a paid subscription, we'll notify you in advance of material changes to the services.

    We will also notify you in advance if a change to the services will cause you to lose access to your content.

    Terminating your account

    In addition to any right to cancel your account, specified in the Service Agreement. To permanently close your account please contact support@azimap.comand we will talk you through the process for planning and our customer support team will assist you in this process.

    If your account is cancelled or permanently closed voluntarily or by Azimap we’ll delete Data or Your Content associated with your Azimap account after 60 days. During this 60 day prior to the pertinent deletion of data you can export your data in a shp. File.

    Our Customers

    • BT
    • Limerick City & County Council
    • Mid Ulster District Council
    • Kildare County Council
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